- Sorry, but no one under 13 is allowed in the ACME Dog Run play area ever.
- It is always okay to interrupt your dog in play, whether or not you think they are playing rough or making another dog uncomfortable.
- We want them to have nothing but good feelings about you approaching them during play. How do you know when to interrupt? If you find yourself talking to your dog to correct behavior, that’s a good sign that it's time to interrupt your dog with a distraction or with the help of a Wrangler. If you notice a dog that is not your own is playing a bit too rough, mention something to the Wrangler’s attention rather than trying to manage the dog yourself.
- Be your dog’s advocate; make sure that they aren’t interacting in a way that may lead to fear or aggression; interrupt play if you’re concerned. It is always better to interrupt than not to. We do not believe that dogs should be allowed “to work things out on their own.”
- If your dog comes to you to escape play, or does not want to play at all, please respect their choice. Play should always be optional.
- Because our Wranglers are vigilant, it’s rare that interactions become dangerous. But if an interaction gets out of control and you’re concerned for the safety of your dog or another person’s dog, don’t worry, that’s why we’re here! We have a variety of techniques to mediate a scuffle. Please don’t grab the dog’s collar, since putting your hand close to the dog’s mouth could be dangerous.
- All dog attire (coats, boots etc.) and leashes must be removed before you enter the play area.
- Please do not carry any dogs in the play area – this is to avoid tempting other dogs to jump up.
- Please no food or treats in the run.
- We ask that guardians not sit on the floor. Please help yourself to a chair or bench. Feel free to move them around but please only move them around the perimeter of ACME Dog Run. Chairs and benches on the mezzanine should remain on the mezzanine.
- If a dog barks at you, or shows any fear towards you, please don’t take it personally! The best way to help them feel more comfortable is to ignore them; avoid eye contact, speaking to them or engaging with them any further. Ask a wrangler for help!
- If you require a friend or family member to bring your dog to ACME, please have them first attend a session with you and make sure this is OK with a staff member beforehand.
- Remember that by entering the ACME, you acknowledge that there are inherent risks and hazards involved in off-leash dog play, and you indemnify ACME Dog Run against any liabilities and damages incurred by your dog.
- We ask that you respect that this is a private space and we aim to run it with the utmost regard to the safety, health, peace, and happiness of our dog friends, our human clients, and our neighbors. For these reasons, we reserve the right to ask any person and dog to leave at any time, for any reason.